Everything Shipping

Free U.S. Shipping Over $35

  • For a limited time 
  • Order must total $35 before shipping, taxes & discounts
  • No code required
  • Offer valid on all products
  • Orders shipped free are shipped economy, which means shipping may be slower
  • Can be combined with only one other shop discount

General

  • Standard orders are shipped within 2-business days.
  • Bulk orders are shipped within 2-3 business days.
  • Our business days are Mon-Sat minus holidays.
  • We ship from Central Florida.
  • Currently only shipping within the U.S.
  • All orders are processed and shipped from a smoke free environment.

 

Shipping Options

Shipping options available at checkout are automatically populated based on order weight and shipping location.

  • Economy - (1-7 Business Days) - Tracking included. The cheapest shipping method is selected at shipping, per order weight.
  • USPS First-Class - (1-5 Business Days) - Tracking included
  • USPS Ground Advantage - (2-5 Business Days) - Tracking & up to $100 in insurance included
  • USPS Priority-Mail - (2-3 Business Days) - Tracking & up to $100 in insurance included
  • UPS Standard - (1-7 Business Days) - Tracking & up to $100 in insurance included
  • UPS Next Day Air Saver - (By End of Next Business Day) - Tracking & up to $100 in insurance included

Please Note: 

  • Up to $100 in shipping insurance is offered through the shipping carriers, not Dear Memories™.
  • First-Class Mail does not carry shipping insurance, and by selecting "Economy", your order may be shipped using First-Class shipping.

While we make every effort to pack every order for safe shipping, once packages have shipped, sadly we loose all control of their safe handling and of their whereabouts. Therefore, we are not responsible for any lost or damaged packages, or for any packages delivered and left unattended. To insure your package, please consider selecting Ground Advantage, Priority-Mail or any other shipping option that guarantees shipping insurance at check-out. 

For more information on shipping insurance or to file a claim for a lost, damaged, or stolen package, please contact the shipping carrier selected at check-out for assistance. (Refer to your order summary email or to your account details to locate the carrier selected to ship your order).

  • USPS - Visit UPSP.com or call 1-800-275-8777
  • UPS - Visit UPS.com or call 1-800-742-5877

Shipping fees are non-refundable and are not included as part of a refund or replacement. 


We Care About the Environment!

Here at Dear Memories™ we care about the environment! We strongly believe in limiting the amount of waste we create in our day to day workflow and how we operate as a business, which includes How We Ship!

After much time and research was put into locating shipping supplies that were sustainably made and recyclable, we are very proud to announce - We use a "No Waste Shipping System!" Everything we ship with is 100% recyclable or reusable! From our velvet bags, to our boxes & packing paper, down to our shipping labels & even the backing the labels come on - It's all 100% recyclable or reusable!

About our shipping supplies:

  • Box - 100% Curbside Recyclable
  • Velvet Bag - Durable & Reusable
  • Packing Paper - 100% Curbside Recyclable - Home Compostable
  • Label - 100% Curbside Recyclable on Box - Made of 100% Recycled Materials
  • Label Backing - 100% Curbside Recyclable

Please Reuse & Recycle!

For more help, please contact us!